Below is a list of frequently asked questions. Before emailing or calling us, as we receive a high volume of requests daily, please check to see if the answer to your question is listed. If not, or if you require further support or assistance, please reach out to us during our public hours.
How do I support my non-binary and/or gender-creative child?
The most important step in supporting your trans, non-binary or gender-diverse child is to affirm and validate their identity throughout this journey!
For a more comprehensive guide, check out these online supports from Supportive Parents, an extension of The altView Foundation. Further resources can be found on the Gender Creative Kids webpage.
Local indie & queer-owned bookstore Glass Bookshop also has a wonderful selection of books including A Kids Book About Being Transgender, A Kids Book About Being Nonbinary, and A Kids Book About Gender.
Developing support systems for yourself and your child is also very important! Camp Dragonfly is a locally-run initiative that brings gender-diverse children together both virtually and in-person.
How can I access counseling for my minor child without consent from the other parent?
Since counselling is provided at the Pride Centre through The Family Centre, consent from both parents is required. However, we encourage parents to contact us or drop-in during our public hours to discuss this matter further.
An important note is that all required paperwork is provided directly by The Family Centre and does not make any reference to its partnership with the Pride Centre.
What support is available for queer, trans, non-binary, or gender-diverse youth?
We offer weekly programming for 2SLGBTQIA+ youth, ages 13 to 24, in Edmonton and the greater area. QueerOUT takes place every Wednesday evening, generally from 5 – 7 pm, on Discord. To get connected, email email@example.com.
The PCE works with the Institute of Sexual Minority Studies and Services at the University of Alberta to host monthly GSA roundtables that are open to K-12 students, GSA sponsors & school staff. To get connected, email firstname.lastname@example.org.
How can I access binders and other gender-affirming gear at the Pride Centre?
New and gently-used binders are offered at no charge to community members. You can access this resource by emailing your estimated size and/or measurements to email@example.com.
If your size range is not available, you will be placed on a waitlist and notified when more stock is available. If your size-range is available, we will ask you to come in during our public hours to try binders on. If possible, we recommend bringing someone in to help you wth the measurements. Currently, we do not ship binders as it is extremely important for health and safety reasons that the sizing be accurate.
For more information, check out our Binder Exchange Program webpage.
Other gender-affirming gear is available but limited. Please call or email us to confirm what products we have on hand.
How can I access HRT and what is the cost?
We recommend reaching out to The Wellness Centre, which services gender diverse community members in Edmonton and Northern Alberta through every step of their journey, regarding inquiries or help accessing hormone replacement therapy.
The cost of HRT and other gender-affirming treatments vary. Alberta Health Services provides an explanation of what is covered and where certain treatments can be accessed.
How do I legally change my name and my corresponding identification?
Skipping Stone is a fantastic organization in Calgary for trans, non-binary, and gender-diverse folks! Its team has put together a comprehensive document all about name changes and IDs in Alberta.
We also have name changing guides available at the Pride Centre! Please email us at firstname.lastname@example.org to access it.
Legal students at the University of Alberta are also available for pro bono services. You can reach out during the school season and we will connect you!
How and where can I access feminizing voice training?
Unfortunately this service is difficult to access in Edmonton and Alberta. The Glenrose Rehabilitation Hospital offers this service but the waitlist can be quite long. We also recommend reaching out to The Wellness Centre for support. TransVoiceLessons on YouTube also has a variety of free training videos.
What support is available for newcomers and refugees?
The PCE provides support for newcomers and refugees through our partnership with Edmonton Mennonite Centre for Newcomers. Our co-organized program LGTBQ+ Newcomers & Refugees Edmonton is a community-based initiative that provides grassroots social and settlement support for queer, trans, and gender-diverse people living in Edmonton as immigrants, refugees, refugee claimants.
The PCE is unable to provide funds for refugees and newcomers, however, we are able to provide community support and information & referral services. Support letters are dependent upon our capacity limitations.
What Covid-19 safety measures are in place?
The PCE team continues to take precautions to prevent the spread of COVID-19. Masks continue to be mandatory for all staff and community members entering the building. Please keep at least 2 metres apart from others, and stay home if you have any cold or flu-like symptoms.
What types of donations is the PCE accepting?
We are always accepting monetary donations and brand-new or gently used binders, and other gender-affirming gear.
Other donations vary on demand. As our space undergoes renovations, we are currently not accepting bottled water, musical instruments, books, or clothing. We suggest reaching out to Shades of Colour, Treaty 6 Outreach, The Landing, Chew Project, and Boyle Street and seeing what donations they are requesting.
We never accept open packages of makeup, sanitary products, or food.
How do I become a PCE Member?
If you are looking to become a member of the Pride Centre of Edmonton, please email us at email@example.com. Memberships cost $25 per person but waivers are available upon request and approval.
We currently do not have digital membership cards. All cards can be collected in-person.
Memberships are not required to participate in programming but do provide access to our library and voting in our Annual General Meeting.
How do I become a PCE board member?
If you would like to become a board member, sign up for our newsletter or follow us on social media to stay up to date on recruitment. Calls will be shared publicly when positions are open. All individuals interested in joining our board must be a PCE member.
How do I volunteer at the PCE?
If you are interested in becoming a PCE volunteer please fill out our Volunteer Application form. Our volunteer coordinator will follow up with you to speak about further opportunities.
How do I fundraise on behalf of the PCE?
Firstly, thank you for your interest in supporting the work we do at the Pride Centre of Edmonton. As a non-profit organization, we rely heavily on the support of donors and volunteers. Before you begin your fundraiser, please fill out our 3rd Party Fundraising agreement form and shoot us an email at firstname.lastname@example.org so we can share!
What are your hours of operation?
Our public drop-in hours are every Tuesday, from 2 – 7 pm, and Thursday, from 5 – 7 pm. Our phone line is also only available on these days, but we can be reached from 12 – 6:45 pm.
When will programming return?
The majority of our programming will continue to be on hiatus while our space is under renovations. Sign up for our newsletter and follow us on social media to stay up to date on programming as it begins to return!
I have a survey I’d like you to share / a resource to add to your website
We receive many requests to share surveys but due to capacity limitations, we cannot share every single one. Surveys that receive priority from the PCE are those that offer honorariums to all participants and counselling or mental-health check-ins.
As per resources, we only share those that are located locally or can be accessed online and are applicable to our community. Resources must be verified and from a reliable source. While we appreciate you reaching out and wanting to share more with our community, the PCE reserves the right to withhold any information if deemed unnecessary, inappropriate, unreliable, or not of significant relevance.
Can the Pride Centre of Edmonton refer me to a doctor/specialist/treatment provider?
The PCE does not make appointments or referrals on behalf of community members. We can however connect you with all the information you need to access these resources.
Are STIs checks available at the Pride Centre of Edmonton?
Are there gender-affirming churches in Edmonton?
For 2SLGBTQIA+ folks looking for gender-affirming churches or religious groups, please see Rainbow Page’s directory. A note that these churches have not been vetted by the Pride Centre.
How do I meet other queer people? Start dating?
The Pride Centre of Edmonton does not provide dating related services. For those looking to build more platonic and romantic relationships, we recommend volunteering, attending local events, and/or meeting people through online platforms. If you’re looking to explore your sexuality further, we recommend attending an online event or workshop through Alberta Sex Positive Education and Community Centre!
Can you help me find a roommate?
While the Pride Centre of Edmonton understands the severity of safe and supportive housing for 2SLGBTQIA+ folks, we do not have the capacity to connect people with roommates.
Where can I find pride merch?
We recommend checking out The Quiltbag for all your pride merch needs! You can shop locally at their storefront in Edmonton or online at thequiltbag.gay. For queer-reads, check out Edmonton’s Indie bookstore Glass Bookshop at http://glassbookshop.com
When is the Pride Parade coming back?
Edmonton’s annual Pride Parade was never the Pride Centre’s undertaking, although our team did participate. Rather, it was hosted by The Pride Festival Society which is currently inactive. We do not have any further information regarding the reinstating of the Pride Parade or The Pride Festival Society.
Looking for queer reading material?
Our library is currently unavailable to the public as space is limited due to renovations. For reading material, we suggest supporting local indie, and queer-owned, bookstore Glass Bookshop, which offers a variety of 2SLGBTQIA+ titles.